USER AGREEMENT
|
Kyiv city |
Edition № 01/26 |
January 06, 2026 |
Dear User, this Agreement sets forth the procedure and conditions for: using the RIORNAILS.COM Website, purchasing and selling Goods, and governs other relationships provided for herein. If you disagree with its terms, you must immediately stop using this Website. You agree to all terms of the Agreement without exception and without the possibility to propose/modify individual provisions if: you follow a link with the domain name RIORNAILS.COM or use the Website in any form, including but not limited to filling out various forms and applications, placing orders for Goods using this Website, or surfing the Website.
I. GENERAL PROVISIONS
1.1. The online service (platform) RIORNAILS.COM is a marketplace with a range of manicure and pedicure Goods, enabling sole proprietors and legal entities to sell them using the tools of this Website.
1.2. Pursuant to Part 1 of Article 213 of the Civil Code of Ukraine, only the Website Administration, in addition to the court, is entitled to interpret this Agreement and the terms used herein. For better understanding, the terms are used in the following meanings:
1.2.1. Agreement – this document (User Agreement) posted at: https://riornails.com/info/agreement/
1.2.2. Website – the web page available at riornails.com, including all subdomains (subfolders), owned by the Website Administration.
1.2.3. User – a natural person with full civil legal capacity who has agreed to the terms of this Agreement. A User may act as a Buyer, Payer, Recipient.
1.2.4. Seller – a legal entity or sole proprietor that has Goods available, information about which is posted on the Website.
1.2.5. Buyer – a User whose offer to purchase the Goods has been accepted by the Seller. The Buyer may act as the Payer and the Recipient.
1.2.6. Payer – a User who pays for the Order. The Payer may act as the Buyer and the Recipient.
1.2.7. Recipient – a User indicated by the Payer in the Order as the person authorized to receive the Goods. Unless otherwise specified in the Order, the Recipient is the Payer.
1.2.8. Parties – the Seller, User, Buyer, Payer, Recipient.
1.2.9. Website Administration – Sole Proprietor Pospekhova Mariia Vadymivna (Tax ID: 3607610829; address: 49111, Dnipropetrovsk region, city of Dnipro, Zaporizke highway, building 28Ts, apt. 61, Companies Register entry No. 2002240000000150145 dated 01.02.2021), registered in accordance with the laws of Ukraine and/or persons authorized by her to manage the Website. The Website Administration may act as a Seller.
1.2.10. Goods – tangible items, information about which is posted on the Website.
1.2.11. Offer (Proposal) – information on the Website about a specific Goods that may be purchased by the Buyer. A Proposal is not an offer in the legal sense but only information on possible conditions for purchasing the Goods.
1.2.12. Order – a User’s request via the Website, any messenger or by phone to the Seller to sell the Goods under the terms stated in the offer.
1.2.13. Contract – a sale and purchase agreement for the Goods.
1.2.14. Delivery Service – a carrier, logistics company, postal operator, courier, and other persons delivering the Goods to the Buyer/Recipient.
1.2.15. Personal Account – the User’s account on the Website. Registration is done by completing the registration form, after which the User gains access to the Personal Account. If registering via social media, certain personal data may be auto-filled in the User’s profile, but before placing an order the User must verify its completeness and accuracy. The User undertakes not to use the Personal Account for actions that violate the law or the rights/interests of third parties. In case of violation, the User shall compensate the Website Administration for all losses incurred due to such actions.
1.3. This Agreement is a public offer. The moment of conclusion of this Agreement is any interaction of the User with the Website. The Agreement may be concluded only by a person with full civil legal capacity. If a person does not meet these requirements, they must immediately stop using the Website in any form.
1.4. Any interaction of the User with the Website (including but not limited to searching/purchasing Goods, following links on the Website) constitutes the User’s unconditional consent to all provisions of this Agreement. Such interaction is full and unconditional acceptance of this Agreement; ignorance does not release the User from liability for failure to comply with its terms.
1.5. If the User disagrees with any terms of this Agreement and/or will not comply with the Agreement (or a new version), they may not use the Website in any way, must stop using it and leave the Website. The User assumes all risks associated with continued use of the Website while disagreeing with the Agreement.
II. ORDER PLACEMENT AND PRICE OF GOODS
2.1. The Seller posts a list of Goods with descriptions on the Website. Goods on the Website are informational and are not an offer in any sense.
2.1.1. The price of each Goods is set by the Seller and indicated on the relevant page. The Contract price is determined by summing the prices of all selected Goods placed in the virtual cart and the delivery cost, which depends on the delivery method per chosen Delivery Service tariffs. Prices exclude delivery.
2.1.2. The Order value may change depending on the price, quantity or range of Goods.
2.2. After reviewing the information about the Goods, the User may make an offer to the Seller by filling out the Order form on the Website. Completing the Order form is deemed the User’s offer to purchase the Goods under the terms specified in the Proposal. An offer may also be made in any other way that records the Order.
2.2.1. The User must agree with the Seller on all essential terms of the future Contract they deem necessary before sending the offer. The User may not refer to improper performance by the Seller if the User failed to agree on the term that became the basis of such claim.
2.2.2. The User making an offer agrees that the Proposal contains a complete and necessary set of information about the Goods.
2.3. The Buyer agrees that their offer is forwarded by the Website Administration to a Seller chosen by the Website Administration at its discretion. This does not mean that the Website Administration acts as the Seller’s agent and/or is responsible for the Seller’s performance. The Website Administration provides the Seller with Website services.
2.4. The offer is considered accepted by the Seller upon the first of the following actions: issuing an invoice for the Goods (in any form, including via the Website, messengers, Instagram, SMS, email); creating a consignment note for transfer to the postal operator; transferring the Goods to the Buyer.
2.4.1. Upon acceptance of the offer, a Contract is deemed concluded under which the Seller undertakes to transfer the Goods to the Buyer and/or arrange delivery to the Buyer (Recipient), and the Buyer undertakes to accept and pay the Seller-determined amount. The Contract lasts until fully performed by all Parties and is concluded under the terms of this Agreement.
2.5. The Seller may propose ordering the Goods on other terms after receiving the User’s offer (modify the User’s Proposal). Such Proposal is a counter-offer and must be accepted by the User. Acceptance of the counter-offer is any User action indicating acceptance, including but not limited to: oral or written confirmation to purchase, written consent via electronic means (messengers, Instagram, email, SMS), full or partial payment, full or partial acceptance of the Goods, etc.
2.6. The Seller may unilaterally withdraw the counter-offer, cancel its consent to any offer, or refuse to perform an already agreed offer. In such case, the Seller is not obliged to compensate any losses, pay penalties or compensation under Article 625 of the Civil Code of Ukraine, etc.
2.6.1. If the Buyer fails to pay within the term set by the Seller, the agreed offer is canceled and the Contract terminates at the Seller’s decision.
2.7. The Parties agree that consent to all essential terms of the Contract is evidenced by whichever occurs first: full/partial payment; full/partial acceptance of the Goods; transfer of the Goods by the Seller to the Buyer or the Delivery Service; written consent via electronic means (messengers, Instagram, email, SMS). Upon such action, the Contract is considered concluded.
2.8. Payment for the Goods in accordance with the Order may be made, inter alia, using the payment solutions of the payment institution EUROPEAN PAYMENT SYSTEM LLC (registration code 39269220). When the Buyer/Payer initiates a payment using the services of the aforementioned payment institution, the Seller receives payment for the Order to its current account in accordance with the terms of the contract and in compliance with the applicable legislation of Ukraine. The list of Sellers may be contained in Annex No. 1 to this Agreement and may be amended unilaterally by the Website Administration (link to Sellers – https://riornails.com/info/list-of-management-entities/).
2.9. The Buyer is strictly prohibited from purchasing Goods for resale. If the Website Administration establishes that the Buyer resells Goods, the Website Administration has the right to take measures to bring the offenders to criminal liability. The Buyer must reimburse the Website Administration for all costs incurred in connection with such violation, including legal fees.
III. ORDER FULFILMENT CONDITIONS
3.1. The Seller duly performs their duty to transfer the Goods to the Buyer when handing the Goods over to the Delivery Service. If the Buyer picks up the Goods (self-pickup), the duty is performed upon actual transfer to the Buyer.
3.2. The risk of accidental loss/damage passes to the Buyer when the Seller transfers the Goods to the Delivery Service or upon actual receipt by the Buyer/Recipient, whichever occurs first.
IV. DELIVERY TERMS
4.1. The Buyer/Recipient receives the Goods via the Delivery Service, personally or through an authorized person. The Buyer/Consignee shall pay the delivery costs in full to the Seller’s account or, if expressly notified by the Seller, to the carrier’s account (cash on delivery). The Seller shall have the right to require payment of the delivery costs of the Goods prior to handing over the Goods to the carrier. If the Buyer fails to pay the delivery costs, the Seller shall have the right not to dispatch the Goods until the Buyer pays the delivery costs, and this shall not be deemed a delay on the part of the Seller. If the Buyer has paid for the Goods but has not paid the delivery costs of the Goods, the Seller shall have the right to unilaterally terminate the Agreement without payment of any penalties, subject to a mandatory refund of the price of the Goods, for which purpose the Buyer shall be obliged to provide the Seller with the bank details required for the refund (IBAN, identification code, full name, bank name). The Seller shall refund the funds within ten (10) business days from the date of receipt from the Buyer of all bank details required for the refund as specified in this clause.
4.1.1. The Buyer/Recipient fully and unconditionally agrees with the Delivery Service’s Rules if delivery is chosen.
4.2. The Buyer shall be obliged to provide the Seller with the correct and complete delivery address of the Goods, the name of the postal operator through which the delivery will be carried out, the post office branch, the full name, telephone number and, if applicable, the e-mail address of the Recipient of the Goods. If the Buyer fails to provide the Seller with the shipping details specified in this clause, the Seller shall have the right, upon expiration of two (2) days from the date of payment of the order by the Buyer, to unilaterally withdraw from the Agreement and refund the funds paid for the Goods. The Seller shall refund the funds within ten (10) business days from the date of receipt from the Buyer of all bank details required for the refund as specified in this clause.
4.3. The Buyer/Recipient may authorize another person to receive the Goods (including through third-party Delivery Service apps, e.g., changing the Recipient in Nova Poshta). In such case, the Seller is deemed to have duly performed the delivery obligation.
4.4. The moment of receipt and acceptance of the Goods without reservations by the Buyer/Recipient is whichever occurs first:
4.4.1. actual receipt in any manner or any action evidencing acceptance;
4.4.2. signing an acceptance certificate, delivery note or equivalent;
4.4.3. signing Delivery Service documents confirming receipt;
4.4.4. payment upon delivery (COD).
4.5. The Buyer/Recipient must inspect the Goods (appearance, quantity, quality, completeness, etc.) together with the receipt at the moment of receipt in the presence of the Delivery Service representative. Claims regarding improper appearance (damage) discovered upon receipt must be documented jointly with the Delivery Service representative by a written document describing the damage, signed by the Buyer (Recipient) and the Delivery Service representative.
4.5.1. Acceptance without such joint written document confirming damage is deemed confirmation of absence of any claims to the Seller and Website Administration regarding quality/quantity or other characteristics (color, dimensions, etc.).
4.6. If the Buyer/Recipient is absent at the delivery address provided by the Buyer/Payer or refuses to receive the Goods without valid reasons, the Goods are returned to the warehouse. Delivery costs are deducted from the Buyer’s payment; the balance is returned upon request.
4.6.1. If after return to the Seller’s warehouse the Buyer requests re-shipment, the Seller may require a deposit to cover operational costs for re-delivery and a possible repeated refusal.
4.7. For international shipments, only the Buyer is responsible for customs clearance, compliance with laws of transit and destination countries, risks of accidental loss/damage, disposal, detention by authorities, and other events. The Seller does not compensate any losses due to delays, seizure or disposal of the Goods.
V. INFORMATION ABOUT GOODS
5.1. Information about the Goods is provided on the Goods themselves, packaging, labels, markings, shipping documents, or otherwise (visually accessible). Information may also be provided remotely (by phone, posting on the Website, etc.). The Buyer consents to receiving information by remote/mobile means.
5.2. The User/Buyer agrees that information on the Website is dynamic and may be updated, changed or supplemented by the Website Administration/Seller at any time without prior notice.
5.3. When ordering and upon receipt, before signing the documents confirming receipt, the Buyer/Recipient must review the information on the Goods on the Goods, packaging and in the shipping documents. If additional information is needed, the Buyer/Recipient must contact the Seller before accepting the Goods. Otherwise, the Buyer/Recipient may not refer to the absence of information or defects.
5.4. The Buyer is informed that the Goods may carry an additional label on the container indicating the current composition. The information under such additional label is not current and shall not be used by the Buyer. The Buyer must contact the Seller before purchase for clarifications if necessary.
5.5. Goods marked on the site as “TPO free” are indicated with a special sign, however this is not a guarantee of the absence of TPO, since complete and accurate composition information is specified on the Goods label itself.
VI. RETURN/EXCHANGE OF GOODS. GROUNDS FOR REFUNDS
6.1. Under Article 9 of the Law of Ukraine “On Consumer Protection,” the Buyer has the right to exchange non-food Goods of proper quality for a similar item if the Goods do not meet the Buyer’s expectations in shape, size, style, color, size, or other reasons, within fourteen days from receipt.
6.1.1. Exchange of Goods of proper quality is made if they were not used and if their marketable condition, consumer properties, seals, labels, and the sales receipt issued with the Goods are preserved.
6.1.2. Goods not subject to exchange/return are those listed in the List approved by CMU Resolution No. 172 of 19 March 1994, including perfumery and cosmetic products.
6.1.3. Exchange/return (including Contract termination) under the Law “On Consumer Protection” is carried out at the address communicated by the Seller (including via the Delivery Service indicated by the Seller). The User must properly pack the shipment inside and outside to prevent damage during transportation. To minimize risk, before sending to the Seller, the Buyer must describe the external condition of the Goods with the Delivery Service representative by drawing up an appropriate act.
6.2. For exchange/return, the Goods must be sent in full completeness with the following documents attached:
6.2.1. An application for exchange/return stating reasoned and motivated grounds;
6.2.2. Evidence supporting the circumstances stated in the application;
6.2.3. Acceptance certificate / delivery note (other than the Delivery Service note) / Seller’s receipt (document confirming purchase).
6.3. If Goods are sent for exchange/return without documents provided herein, the Seller may refuse the exchange/return.
6.4. Due to the absence of a ban on TPO (full name Trimethylbenzoyl Diphenylphosphine Oxide) in Ukraine, Goods purchased on the Website that contain TPO are not subject to return. The Buyer may not transport Goods containing TPO into the EU or other countries where TPO is prohibited.
6.5. The presence of an additional label with updated composition information cannot be a ground for return.
6.6. Refunds are made in cases provided by this Agreement and applicable law, namely:
6.6.1. upon satisfaction of a claim regarding Goods of improper quality where the Buyer refused exchange;
6.6.2. in case of overpayment for the Goods or delivery (erroneous or duplicate charge);
6.6.3. if the Seller fails to transfer the Goods to the Delivery Service within 5 business days for domestic deliveries and 15 business days for international deliveries from order confirmation (except delays due to the Buyer). The term may be extended by notifying the Buyer via the messenger used for communication;
6.6.4. if the Goods are out of stock after ordering and payment;
6.6.5. if the Buyer cancels the Goods before shipment and such refund is agreed with the Seller.
6.7. To initiate a refund, the Buyer submits a written application (electronic or paper) indicating: full name; Tax ID; order number; reason for refund; bank account details (IBAN, bank name) used for payment.
6.8. The Seller reviews the application within 5 business days of receipt. If approved, the Seller initiates the refund with the bank within 5 business days.
6.9. The actual crediting time depends on the issuing bank and may be up to 10 banking days from initiation. The Seller may provide confirmation of initiation to the bank, which is proper evidence of the Seller’s performance of the refund obligation.
6.10. Refunds are made in the same form as payment (to the same card/account), unless otherwise agreed in writing.
6.11. If the refund occurs not due to the Seller’s fault (e.g., refusal without valid grounds or after shipment), delivery, packaging and payment system fees may be deducted from the Buyer.
6.12. Refunds on claims are possible only after inspection and confirmation of a manufacturing defect or non-conformity with the order.
6.13. The Seller may refuse a refund if:
6.13.1. there is no payment confirmation or order number;
6.13.2. the Buyer breached conditions of use/storage;
6.13.3. complete information/documents necessary for the refund are not provided.
VII. WARRANTY
7.1. The Seller warrants that all Goods presented on the Website are new and comply with the laws of Ukraine.
7.2. Shelf life is indicated on the packaging or label. The Seller is not liable for quality deterioration if the Buyer violates storage, use or transportation conditions set by the manufacturer and possibly indicated on the Website.
7.3. Cosmetic products, after opening the package, are not subject to return or exchange except in cases of manufacturing defect (per CMU Resolution No. 172 of 19.03.1994). The fact of manufacturing defect is determined by the manufacturer in each case.
7.4. If defects are found, the Buyer must not use or must stop using the Goods and contact the Website Administration under the claim rules of this Agreement.
7.5. The warranty does not cover:
7.5.1. “Natural” wear of tools (scissors, nippers, files, etc.);
7.5.2. damage due to improper use, drops, contact with aggressive substances or high temperatures;
7.5.3. changes in packaging appearance that do not affect the quality of the Goods.
7.6. The Seller may update/change warranty terms in line with legal changes or manufacturer policy.
VIII. CLAIMS (COMPLAINTS)
8.1. The Buyer may file a claim with the Seller in case of defects in quality or quantity (except shortages/damage occurring during transportation under the carrier’s responsibility).
8.2. Claims regarding quality may be submitted in writing within 10 calendar days from the date indicated in the delivery note; claims regarding quantity – only upon receipt. Failure to submit a claim within these terms deprives the Buyer of such right, and the Goods are deemed accepted by the Buyer of proper quality and in sufficient quantity per the accompanying documents.
8.3. Claims must be accompanied by originals proving the content of the claim: original acts drawn up with independent inspection experts and two independent witnesses, original transport/shipping documents and delivery notes, original payment documents proving payment, etc.
8.4. The response term is 30 calendar days from the date the Seller receives the claim. The date of receipt is the Seller’s registration date of the claim.
8.5. Claims on quality are considered only for the quantity of Goods remaining with the Buyer at the time of joint inspection by the Buyer and Seller and whose delivery is confirmed by delivery notes.
8.6. The Buyer may not dispose of or use the Goods under claim until the claim is settled with the Seller. The Goods may not be returned until the Seller conducts an inspection or authorizes return and provides written transport instructions.
8.7. In all cases where damage/spoilage, packaging damage, discrepancies in name/weight/number of places are found upon receipt from the carrier, and in other cases provided by transport rules, the Buyer must demand a commercial act or an act with photos of the damage from the carrier.
8.8. Claims submitted in violation of clauses 8.1–8.3, 8.5–8.7 shall not be accepted for consideration.
8.9. The cost of reweighing, sampling and other works related to quality/quantity verification is fully paid by the Buyer where the Buyer is at fault, regardless of where the works were performed.
IX. INTELLECTUAL PROPERTY
9.1. Any information about Goods, including but not limited to product descriptions, images, the brand/trademark “RIORNAILS”, “DARK BY RIOR”, any text or images on the Website, belongs to the Website Administration and is protected by Ukrainian IP law and relevant international treaties and conventions. Any use of texts, symbols, graphics, software and other objects on the Website without permission of the Website Administration is unlawful and may result in legal action and liability under Ukrainian law.
9.1.1. The Website Administration confirms it has no IP rights to Goods that are IP objects of another entity.
9.2. When citing Website materials, including copyrighted works, a link to the Website is mandatory.
X. LIABILITY
10.1. The User undertakes not to perform any actions that violate Ukrainian law, international law, or disrupt the normal functioning of the Website. The Website Administration may demand compensation for losses caused by violation hereof. A preliminary amount of losses is determined by a certificate drawn up by the Website Administration.
10.2. Any disputes shall be resolved through negotiations. If unresolved, disputes are subject to the courts of Ukraine under Ukrainian law.
10.3. All claims regarding Goods must be sent to the Seller. The Website Administration bears no liability to Buyers for performance of Orders by Sellers, including but not limited to:
10.3.1. conformity of Proposal terms with the actual sale conditions (except where the Website Administration acts as Seller);
10.3.2. unavailability of Goods;
10.3.3. delivery delays;
10.3.4. quality of Goods (except where the Website Administration acts as Seller);
10.3.5. proper performance of warranty obligations by Sellers and/or manufacturers.
10.4. The Proposal terms are preliminary. Sellers may change them, including after accepting the Order for processing. Specific sale terms may be set and changed by Sellers until transfer of the Goods to the Buyer/Recipient.
10.5. In case materials (including Proposal terms) on the Website become outdated, the Website Administration is not obliged to update them. In no event shall the Website Administration be liable for any losses (including but not limited to loss of profit, data or business interruption) arising from use, inability to use or results of use of the Website.
10.6. The Seller’s liability for changing purchase terms compared to those stated in the Proposal is limited to the Buyer’s right to refuse the Goods and demand a refund (if paid, excluding delivery costs including return).
10.6.1. In any case, the Parties agree that the amount of any damages (material or non-material) payable to the User in connection with violation of the User’s rights when using the Website under Article 22 of the Civil Code of Ukraine shall be reduced to UAH 100 (one hundred).
10.7. Responsibility for money transfers made by Payers lies entirely with banks and payment systems chosen by the Payer. The Seller is not responsible for actions of processing centers. When paying by bank card, processing (including entering the card number) occurs on the protected page of the processing system. This means confidential data (card details, registration data, etc.) do not go to the Seller or Website Administration; processing is fully protected and no one can obtain the Payer’s personal/banking data. The PCI DSS standard (Visa/MasterCard) is applied, and SSL protocols ensure security.
10.8. Goods with a warranty period are subject to warranty obligations per the manufacturer’s materials. If a warranty period must be set by Ukrainian law but is not set by the manufacturer, the warranty period is deemed to be three calendar days.
10.9. The User is responsible for the accuracy of data in the Order. If inaccurate data causes additional Seller expenses related to delivery to an incorrect address or issuance to an improper Recipient, all related losses and expenses are borne by the Buyer in full. The Seller may withhold such amounts from payments made by the Payer (set-off).
10.10. The Website Administration is not responsible for the hardware on which the Website is hosted, Website availability, data transmission channels, and other technical means enabling User access. It is not responsible for visiting and using external resources linked on the Website.
10.11. The Seller is not responsible for actions of the Delivery Service, including delivery time, preservation of Goods, changes in Delivery Service charges, or other actions/inactions of the Delivery Service.
10.12. By registering, the User agrees to provide accurate information and contact details. Upon registration the User receives a login and password to the Personal Account and is responsible for their security and for all actions under their login/password. In case of loss of credentials, the User must immediately notify the Website Administration. The Website Administration may send informational messages to addresses specified in the Personal Account/Order. Upon the User’s refusal to receive mailings, the Website Administration will stop sending them.
10.13. The User understands that images of the Goods on the Website may differ from the Goods shipped. Accordingly, the Buyer/Recipient must act under clause 4.5 of the Agreement, and failing that, bears the consequences under clause 4.5.1.
10.14. The Website Administration bears no liability for errors and typographical inaccuracies that may be found in the Proposal and other Website materials. All information, Proposal and materials are provided “AS IS,” without express or implied warranties.
10.15. The Buyer agrees that all Website materials, Proposals and services may be accompanied by advertising. Sellers and the Website Administration bear no liability or obligations in relation to such advertising.
10.16. The User/Buyer consents to recording their conversations with the Seller or Website Administration to improve service quality, Goods or the Website.
XI. FINAL PROVISIONS
11.1. The Agreement and the Contract are valid until full performance by all Parties.
11.2. The User consents to the use, processing and transfer of their personal data in accordance with Ukrainian law. By accepting this Agreement, the User also confirms they are familiar with and agree to the Website Privacy Policy, this Agreement, and the cookie policy.
11.3. The User consents to receiving electronic messages to their email and/or via mobile communication and/or messengers (WhatsApp, Telegram, Viber, etc.) linked to the phone number specified by the User in the Order, offer, application or other document or communicated to the Delivery Service. Such messages are deemed proper notification.
11.4. The current version of the Agreement is available at https://riornails.com/info/agreement/. The Agreement may be amended by the Website Administration without prior notice. The User is deemed notified of a new version after publication on the Website. Continued use of the Website (any further interaction) constitutes consent to the changes.
11.5. The Website Administration may at any time refuse Website use to any User.
11.6. The Website Administration may unilaterally, without notice, cancel a User’s account (Personal Account) if it has not been used for more than 12 consecutive calendar months.
11.7. The Buyer agrees that Sellers are separate business entities not controlled by the Website Administration. The Buyer also acknowledges that the Website Administration has no authority regarding acceptance and performance of Orders or obligations arising after sale of the Goods, except where the Website Administration acts as the Seller.
11.8. All relations arising from this Agreement in connection with its conclusion, interpretation, performance or termination are governed by the law of Ukraine.
11.9. A court’s recognition of any provision as invalid does not invalidate other provisions.
11.10. In case of discrepancies between versions of the Agreement in different languages, the Ukrainian version prevails.